You want to keep your personal information, well, personal. Here at AGIA Affinity (“AGIA”), we understand this and we work hard to keep information about your use of this website safe. Protecting your privacy when you use this website is our way of ensuring your trust in the programs we offer.
- Personal Information We Collect
- How We Use Your Personal Information
- Internal Uses
- Disclosure to Third Parties
- Do Not Track
- Links to Other Sites
- Questions About Your Information
- Sale of Personal Information
- Your Rights Under the California Consumer Privacy Act
- Personal Information We Collect, Sources and How We Use It
- Exercising Your Rights as a California Consumer
- Revisions and Notification of Changes
California residents can reference Section 7 to find specific information about their privacy rights under the laws of the state of California.
Please review this privacy statement carefully to understand what information we collect on the website, how it is used, and how you can work with us if you have a concern about your privacy. Please note that this website is not designed for use by children nor does the website seek to collect information on children who may visit the site.
1. Personal Information We Collect
There is an opportunity on our website for you to voluntarily provide us with personal information for inquiring about AGIA’s business. For example, we will need personal information from you when you submit a question online, or request product information. This information includes your name and e-mail address. We use your voluntarily provided personal information to provide you exceptional service and to create a more meaningful visit for you at this website.
By providing us with personal information so we may assist you on this website, you are “opting-in” to receive future communication from the website concerning information on products, promotions, or other services that we believe would be of interest to you. If, at any time, you receive a communication from the website that is unrelated to a transaction you have initiated and you would like not be contacted again, please contact us using the procedures outlined below under “Questions About Your Information’ to “opt-out” from future communications.
We reserve the right to use your personal information for market research purposes to better serve you but we will not sell your voluntarily provided information and will not share it with unauthorized persons or organizations.
When you visit this website, we collect and store non-identifying information about your visit. The information we collect may include the time and length of your visit, the pages you look at on our site, and the site you visited just before coming to ours. We may also record the name of your Internet Service Provider (ISP) or your Internet Protocol (IP) Address. We use this aggregate information to measure site activity as well as to generate ideas for enhancing our website to serve you. This information is not specific to any individual and is anonymized to prevent personal identification.
2. How We Use Your Personal Information
A. Internal Uses
We collect, store and process your personal information on servers located in the United States. We use the information we collect about you in order to provide our services, process your transactions, and provide customer service. We provide access to personal information about our customers only to those employees who require it to provide our services, process customer payments and provide customer service.
- Cookies. We may utilize website cookies to collect this information. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a website’s computer and stored on your computer’s hard drive. Cookies can be used to provide you with a tailored user experience and to make it easier for you to use a website upon a future visit. We may include cookies on our website and use them to recognize you when you return to our website. You may set your browser so that it does not accept cookies; however, certain features of our sites may not function properly or be available if your browser is configured to disable cookies.
- Web Beacons. Some pages on our site, as well as pages where our banner ads appear, and certain emails we send, may contain electronic images known as Web beacons, or single-pixel GIFs. These Web beacons collect certain types of non-personally identifiable information, such as a visitor's cookie number, time and date of a page view, and a description of the page where the Web beacon is placed. The Web beacons are used to compile and aggregate statistics that help us improve the effectiveness of our advertising and make our site easier to use. The information collected using these Web beacons does not identify individual users to our site.
B. Disclosure to Third Parties
This website does not sell or rent any of your personal information to affiliates or unaffiliated third parties. We will not share any of your personal information with third parties except in the circumstances described below or with your permission.
- Certain federal, state and local laws or government regulations may require us to disclose non-public personal information about you. In these circumstances, we will use reasonable efforts to disclose only the information required by law, subpoena or court order to be disclosed.
- We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
- As otherwise permitted by federal or state law.
3. Do Not Track
Some internet browsers offer the user a “Do Not Track” technology. The Do Not Track (DNT) header is the HTTP header field DNT that requests that a web application disable either its tracking or cross-site user tracking of an individual user. At the current time, this website does not have the capability of recognizing a “Do Not Track” request.
The website does not automatically recognize your e-mail address. You only receive e-mail from us if you check a box indicating an interest in a particular e-list or if you provide an e-mail address for a customer service inquiry and need an answer via e-mail. We collect the e-mail addresses of those who communicate with us via e-mail and online forms, including those who specifically check a box to subscribe on our online forms (for example, request for information on this website). Any user who signs up for e-mails can unsubscribe or manage his/her subscription by linking to the personal URL e-mailed to all subscribers. Every e-mail sent also includes information about how to stop receiving e-mails from us.
We do not share the e-mail addresses we collect with similar benefits organizations.
5. Links to Other Sites
For the convenience of our visitors and customers, this website may contain links to other sites. While we generally try to link only to sites that share similar high standards and respect for privacy, we are not responsible for the content, products or services offered or the privacy and security practices employed by these other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.
6. Questions About Your Information
Office of Administration
PO Box 26840
Phoenix, AZ 85068
To protect your privacy, any personal information we obtain from you is protected using the best available technology. Your product information requests are encrypted when sent to our customer service center for fulfillment; we use a secure server to safeguard the information you provide to us when asking a customer service question and when you enroll online; and all online enrollment information fulfilled by our customer service center is protected by Secure Socket Layer (SSL) technology to ensure your data is encrypted and safe from view by unauthorized parties.
In order to ensure secure web pages in your browser using SSL, we’ve acquired a security certificate from one of the Internet’s leaders in secure web technology verification. The Security Certificate SecureSite seal ensures that we are handling all of your transaction information securely and with the utmost care.
This section describes the rights of California residents under the California Consumer Privacy Act of 2018 (“CCPA”). The CCPA requires that we provide privacy information to California residents and we use this separate section to ensure compliance with the CCPA‘s requirements.
A. Sale of Personal Information
Personal Information is information that identifies, relates to or could reasonably be linked with a particular California resident or household. We do not sell your personal information. The CCPA requires disclosure of this fact.
B. Your Rights Under the California Consumer Privacy Act
- Rights and Choices Regarding Personal Information Disclosures
You may have the right to request that we disclose certain information to you about our collection and use of personal information over the last twelve months.
Once we receive and confirm your verifiable consumer request, we will disclose to you the following: a.) the categories of personal information we collected about you; b.) the categories of sources for the personal information we collected about you; c.) our business or commercial purpose for collecting or selling that personal information; d.)the categories of third parties with whom we share that personal information; e.) the specific pieces of personal information we collected about you; and f.) if we sold or disclosed your personal information for a business purpose certain list information will be disclosed.
- Right to Opt-Out
AGIA does not sell your personal information, and is therefore not required to create an opt-out option.
- Right to Non-Discrimination
AGIA will not discriminate against you for exercising any of your rights under the CCPA. Examples of discrimination could be charging you inflated rates, denying you service or delivering a poor level of customer service for exercising your rights. Any acts of discrimination are prohibited by the CCPA and AGIA will not engage in them.
- Right to Delete Personal Information
You have the right to request that we delete the personal information that we have collected about you. We will comply with all requests, except in cases where such deletion would render your requested product unusable, in which case AGIA will work closely with you to achieve satisfactory results. AGIA may also deny data deletion requests if legal or regulatory obligations prevent us from doing so or if we have reason to believe the request is fraudulent.
C. Personal Information We Collect, Sources and How We Use It
D. Exercising Your Rights as a California Consumer
You, or a person authorized by you to act on your behalf, or an entity registered with the California Secretary of State and authorized by you to act on your behalf, can make a request regarding your personal information under the CCPA. You may also make a request on behalf of your minor child.
If you would like to exercise your right to request a copy of your personal information or your right to delete your personal information, please contact AGIA customer service by calling (800) 424-5181, or utilize regular mail by using the following address:
Office of Administration
PO Box 26840
Phoenix, AZ 85068
8. Revisions and Notification of Changes