AOA Endorsed Member Benefits Contact Us - aoa

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Contact Us

We're committed to serving you.

Contact us by phone or submit a request below. Be sure to describe your issue as clearly as possible. For immediate service call us at 1-866-331-0180.

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How to Contact Us

Call 1-866-331-0180
Monday - Friday 8AM - 7PM (EST)

For information about a particular product or a question about your plan's coverage, a change of address, or to submit a claim, call us Monday through Friday between the hours 8AM and 7PM, Eastern Time at 1-866-331-0180.

Mailing Correspondence

AOA Group Insurance Program
Customer Service
PO Box 26860
Phoenix, AZ 85068


Mail Payments to:

AOA Group Insurance Program
Premium Remittance Center
P.O. BOX 7189
Pasadena CA, 91109-7189


Mail Cancer Wellness Claims to:

AGIA Affinity Services
Wellness Claims
P.O. Box 9006
Phoenix, AZ 85068


Mail Insurance Claim Forms to:

AGIA Affinity Services
Claims Department
P.O. Box 9060
Phoenix, AZ 85068

Visit for more information on submitting your Cancer claim.


For EA+ Emergency Assistance:

Please call 911 first. Once you have been admitted to the hospital, contact EA+ as soon as possible. 

Assistance is available 24/7/365.

1-866-816-2073 (if in the U.S.)
1-603-328-1752 (if outside the U.S.)